top of page

Some of our Feedback

"Technician was very professional and very knowledgeable. He made sure we were satisfied before he left. We appreciate him coming on a Saturday evening."

Bruce L.

Google Review

"Great service. My 16x12 garage doors work smoothly and quietly. I will be calling Sam about other garage doors soon."

Micheal R.

Google Review

"Absolutely love this company we needed a new door put in and they were out within one week and had a brand new one up amazing service amazing quality can't say enough about this company thanks again for helping my family out!"

Billie B.

Google Review

"Great service! Very quick response and fast repair. Extremely helpful and customer focused."

Robert E.

Google Review

"Sam did a great job! He was prompt, and thorough. It is refreshing to have someone very professional in this area. I would highly recommend him. Thanks Sam!"

Karen M.

Google Review

"Sam did a great job repairing our garage door. Very knowledgeable and professional. Provided same day service, and reasonably priced. This is the company to use for your garage door needs."

Roger F.

Google Review

"My garage door developed a serious and quite dangerous condition. I left a message for Sam who called me back from out of state where he was vacationing. He arranged to have someone repair it the next day. Great service and great work. I would use them again any time."

Rex L.

Google Review

"We had them install a new garage door on a detached metal building. They did such a great job. Very clean, very detailed and the owner Sam Hicken is so nice!"

Ashleigh P.

Google Review

"Sam (the owner) did a great job, cared about the quality of his work, and was very friendly and easy to work with. Highly recommended!"

George W.

Staunton, VA

"Called Valley Garage Doors on a Sunday evening; work was completed before noon on Monday. Had used this service once in the past and was satisfied with that service too." 

Donna W.

Staunton, VA

"Very responsive. Service was quick and well done."

Terry R.

Harrisonburg, VA

"Sam did an excellent job. He was crushed with business but still remembered that we needed our garage door fixed before winter sent in. He called us when he was in the neighborhood and came over very quickly. He repaired the door in a few minutes and did an excellent job. He charged relatively little for the work done and gave us the Angie's List discount on top of that!"

Barry S.

Waynesboro, VA

"Sam was wonderful to work with.  He came one afternoon and gave me an estimate, ordered the opener and springs and cables.  Set and appointment that suited me and came and did a beautiful job.  He was neat and didn't leave any boxes, spare parts or the old broken items for me to deal with.  He was friendly and interesting to talk to.  
I chose to go with the more expensive opener because it is guaranteed for life. 
I highly recommend Sam (Valley Garage Doors) if you need a repair or replacement.  He was fair and gave me options, with explanations, so that I could make the best decision for me."

Anna D.

Staunton, VA

"My Wayne Dalton I-Drive garage door opener died.  I called for a replacement opener and spring system.  After discussing over the phone in the afternoon, by the evening I had a proposal and quote.  Sam recommended an opener that I had already researched, and his quote was in the ballpark of what I had expected.  I called the next day with the go-ahead, and Sam came out that afternoon to verify the work, take measurements, and schedule the work.  Sam arrived the afternoon on the day we had scheduled and performed the take-down of the old system and installed the new hardware.  He took the time to go over the new opener and its features, we discussed maintenance that I'll need to do, and now I have a very nice garage door opener that I'm pleased with. 
I'd not hesitate to recommend Sam to anyone looking for garage door repair or maintenance.  We were very pleased with his work."

David M.

Staunton, VA

"First my old garage door spring broke. My car was stuck inside the garage because the door was very heavy and was also hung up at the top of the door. Sam, of Valley Garage Doors, made a trip to my home to help me get my car out. At the same time, he looked over the door/spring situation and gave me an estimate for a new spring and an estimate for a new garage door and spring. I chose the later. 

Sam sent me, via email, photos annd specifications of the doors he thought were most appropriate. I picked one and sent him back a signed contract. Two weeks later, Same showed up ahead of time, ready to install. It took him about two hours. The door works perfectly, is better insulated, and is extremely good lookinng on the house. I recommend Sam and Valley Garage Door without hesitation!"

George S.

Staunton, VA

Please reload

We appreciate your feedback. If you have recently worked with us, we would love to hear how the experience was!
bottom of page